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stuff to know

Some important info about booking an appointment at theSHEDcc

booking deposits

Due to an increased number of last minute cancelations and no shows all bookings now require a 50% deposit paying upfront before being confirmed.

prices shown

Prices shown unless otherwise stated are a labour charge only. If your bike needs replacement parts then these can be supplied at an additional cost - or you are welcome to source and supply any parts you need fitting.

booking email

You be sent an email regarding your booking and how to pay the deposit (PLEASE CHECK SPAM/JUNK FOLDER IF NOT IN INBOX) All appointments will be cancelled if deposit isn't paid within 12hrs of this email

payment balance

Final balance owed must be paid by cash/card/Paypal/Bank transfer on collection or return of the bike. Bikes will not be released until all money owed is paid.

call out charge

All bookings are subject to a 'call out' fee priced at 50p per mile per journey if you are requiring your bike collecting or repaired onsite. This will be waived if located within a 5 mile radius and booking one of our three main service options.

out or hours pickup/drop offs

'Out Of Hours' drop offs and pickups can be arranged but strictly on prior agreement, otherwise I respectfully request bikes are dropped off and collected as close to the allotted appointment times.

storage charge

As we are home based we have minimum storage space so kindly request all bikes are collected within 24hrs of completion. If not then a £2 per day storage charge will be added to your bill.

PLEASE NOTE

ALL BOOKINGS ARE SUBJECT TO A DEPOSIT BEING PAID BEFORE BEING CONFIRMED.
Details on how to pay the deposit will be emailed once you make an appointment and all bookings will be automatically cancelled if deposit isn't paid within the allowed timeframe.